Applies to the ZanPOS and ZanPOS Lite apps. Last updated: 5 October 2026.
ZanPOS and ZanPOS Lite ("the app") are made by Mobiki Ltd, registered in the United Kingdom ("we", "us").
The app is a point-of-sale system. Restaurants, cafés and takeaways ("the business") use it on their own devices, run by their own staff. The business decides what is recorded about its sales. For personal data in those records, the business is the data controller and we act as its processor.
| Data | Why |
|---|---|
| Order contents, prices, totals, times and table numbers | To take, prepare and settle orders, and for the business's reports |
| The staff member's name on an order or a payment | So the business knows who took it |
| Payment records: method, amount, tip, and the card type and last four digits a card reader returns | To settle bills and reconcile them with the bank. We never receive or store full card numbers: card data is handled by the card reader provider. |
| Device name and pairing ID | To know which of the business's devices sent what |
| Diagnostic logs and crash reports | To find and fix faults |
| Customer details on online orders (name, phone, e-mail), when the business takes them | To prepare and hand over the order |
The app shows no advertising, uses no third-party analytics or tracking, and we do not sell data.
Card payments are taken by the business's own card-payment provider (for example Zettle by PayPal, or Dojo), on the business's own merchant account. Those providers process card data under their own privacy policies. The money does not pass through us.
On the shop's own hub, order and payment records are kept for 30 days. On our servers, records are kept for as long as the business holds a ZanPOS account. They are deleted after the account closes, unless the law (for example tax law) requires us to keep them longer.
If you were a customer of a business that uses ZanPOS, please contact that business first, as it decides what it keeps about you. You can also write to us, and we will pass your request on and help. Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to complain to the Information Commissioner's Office (ico.org.uk).
The app is for business use by adults and is not directed at children.
Mobiki Ltd — info@mobiki.uk
If this policy changes, we will update the date above and publish the new version at this address.